Harvey, T. R., Bearley, W. L. & Corkrum, S. M. (2001). Core steps in decision making
This article suggests a practical guide to problem solving within organisations, though not specifically related to the educational field the steps are easily transferable.Leaders spend much of their time making decisions or facilitating others in solving problems and so the authors suggest a 6 step approach to successfully negotiate decision making and problem solving.
The six steps are :
- Mind-set
- Problem Definition
- Solution Criteria
- Possible Solutions
- Solution Choice
- Implement (action)
Human Interaction heavily impacts throughout the process and determines success and failure.
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